Frequently Asked Questions
Everything you need to know about our premium home essentials.
What materials are used in Kakushin products?
We prioritize sustainable, high-grade materials including organic cotton, ethically sourced hardwoods, and reinforced ceramics to ensure longevity and aesthetic appeal in every piece.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items or white-glove delivery services, please allow 2-3 weeks for specialized handling and setup.
What is your return policy for home decor?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, Kakushin ships to over 50 countries worldwide. Shipping rates and delivery timelines vary based on location and are calculated at checkout.
Are your products covered by a warranty?
All Kakushin furniture and hardware items come with a limited 2-year warranty covering manufacturing defects and structural integrity under normal residential use.
How can I track the status of my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery progress.