Returns & Exchanges
At Kakushin, we want you to be completely satisfied with your home essentials. If your purchase doesn't perfectly fit your space, we offer a hassle-free 30-day return policy for all unused items in their original packaging.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to ensure they remain undamaged during transit back to our warehouse.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing